Facilities & Services

Hotel Facilities & Services

Reserved for those who seek the finest experience possible, Civitel Akali Hotel is exceptional in every way. With a unique set of services and amenities, the hotel ensures an added measure of quality at every moment during your stay. Swimmers will revel in the beautiful waters of the nearby beach or plunge in the pool, relax under the sun on the furnished courtyard, relish a rich buffet breakfast & Cretan delicacies throughout the day and maintain their workout routine at the fully equipped gym. After a day out, the rooms and suites provide a perfect retreat with all the comforts and conveniences required to recharge and unwind.

Sit back, loosen up and savor every moment of your stay.


  • 24-hour Concierge and Reception
  • Porter Service
  • Free Wi-Fi (room + public areas)
  • Air Conditioning
  • Elevator (wheelchair accessible)
  • Non-Smoking Rooms
  • Interconnecting Rooms
  • Daily Maid Service
  • Towels Replacement (upon request)
  • Early Check-In or late Check-Out (upon availability)
  • Laundry / Dry Cleaning / Ironing Service
  • Free Room Service (07:00 – 22:30)
  • Luggage Storage
  • TV Lounge
  • Doctor (on call)
  • Car Rental Arrangements
  • Taxi Arrangements
  • Babysitting Service Upon Request (extra charge)
  • Cribs / Baby Cots
  • Wake up service
  • Pillow menu
  • Pool snack bar
  • Outdoor swimming pool (operating the summer period)
  • Free use of sun loungers, umbrellas and towels pool
  • Fully Equipped Gym (Free access)
  • Business Center (Free access)
  • Nearby Beach of Nea Chora (just 500 meters from the hotel)
  • Electric vehicle charging station


  • Business Corner (free use)
  • Laptop / Tablet in the Room (upon request)
  • Postal, Parcel and Courier Services
  • Printer and Photocopying Service
  • E-mail and Fax Services
  • Secretarial Service (upon request)
  • Meeting and Banquet Facilities


  • Fully Equipped Gym (free access)
  • Outdoor Swimming Pool (operating the summer period)
  • Free Use of Sunbeds, Parasols and Pool Towels

Wine & Dine

  • Bar Restaurant
  • Pool Snack Bar
  • Full Breakfast Buffet (06:30 – 10:30)
  • Early Breakfast
  • Breakfast in the Room (upon request)
  • Meal Box (upon request)
  • Free Room Service (07:00 – 22:30)
  • Baby Chairs at the Restaurant
  • Organic products for Cretan traditional delicacies (dakos salad, kalitsounia pies, etc)